California Privacy Rights

Effective Date: February 6, 2026

American Grill Supply (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of California residents and complying with the California Consumer Privacy Act (“CCPA”) and related amendments. This page explains the rights available to California consumers and how we collect, use, and share personal information.

1) Categories of Personal Information Collected

We may collect the following categories of personal information from California residents, depending on how you interact with our Services:

Category Examples
Identifiers Name, email address, billing/shipping address, phone number, IP address
Commercial Information Products purchased or considered, order details, transaction history
Internet or Network Activity Browsing behavior, pages viewed, interactions with the site, cookies, analytics data
Geolocation Data General location such as city/region based on IP address
Professional or Employment Information Not typically collected in normal customer transactions
Inferences Preferences and recommendations based on prior interactions

2) Sources of Personal Information

We collect personal information from:

  • Direct interactions (orders, account creation, contact forms, customer support, subscriptions)

  • Automatic interactions (cookies, pixels, analytics tools, and similar technologies)

  • Third parties and service providers (payment processors, shipping carriers, fraud prevention, analytics, and marketing/advertising platforms)

3) Purposes for Collection and Use

We may use personal information to:

  • Process and fulfill orders (including payment processing and shipping)

  • Provide customer support and respond to inquiries

  • Send transactional communications (order confirmations, shipping updates)

  • Send marketing communications (when permitted and/or with consent)

  • Detect, prevent, and investigate fraud or unauthorized activity

  • Improve our website, products, and customer experience

  • Comply with legal obligations and enforce our policies

4) Disclosure of Personal Information / Sharing

We do not sell personal information.

We may disclose personal information to:

  • Service providers who perform services on our behalf (payment processing, shipping, IT, analytics, customer support)

  • Legal authorities when required by law or to protect rights and safety

  • Business transfers in connection with a merger, acquisition, restructuring, or sale of assets

5) Your California Consumer Rights

Under the CCPA, California residents may have the following rights (subject to certain exceptions):

a) Right to Know

You may request details about the personal information we collect, use, disclose, and share.

b) Right to Access

You may request access to personal information collected about you during the previous 12 months.

c) Right to Delete

You may request deletion of certain personal information, subject to legal and operational exceptions (for example, completing transactions, preventing fraud, or complying with legal requirements).

d) Right to Opt-Out of Sale or Sharing (Targeted Advertising)

We do not sell personal information.
If we ever change this practice, we will update this notice and provide an opt-out method as required by law.

e) Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights. This means you will not be denied goods or services, charged different prices, or provided a different level of service because you exercised a CCPA right.

6) How to Exercise Your Rights

To submit a request, contact us:

Email: support@americangrillsupply.com
Phone: +1 818 245 8510

To protect your privacy, we may need to verify your identity before completing your request. If you use an authorized agent to submit a request on your behalf, we may request proof of authorization and verify your identity as permitted by law.

7) Financial Incentives & Loyalty Programs

American Grill Supply does not currently offer financial incentives or loyalty programs that require the collection of personal information for California residents. If this changes, we will update this notice.

8) Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this notice, including:

  • maintaining records for business operations,

  • complying with legal and tax requirements,

  • resolving disputes,

  • enforcing agreements.

Retention periods vary depending on the type of information and the reason it was collected.

9) Cookies, Tracking & Advertising

We use cookies and similar technologies to:

  • operate and secure our website,

  • remember preferences,

  • analyze site performance,

  • support advertising and measurement (where permitted).

You can manage cookies through your browser settings. Disabling cookies may affect certain site features.

10) Security Measures

We use reasonable safeguards designed to protect personal information, which may include:

  • SSL encryption for site traffic

  • Secure, PCI-compliant payment processing through our payment partners

  • Access controls and monitoring for internal systems

No security system is perfect, and we cannot guarantee absolute security.

11) Changes to This California Privacy Notice

We may update this page to reflect changes in legal requirements or our practices. When we do, we will update the Effective Date at the top of this page.

Contact Information

American Grill Supply
Address: 304 S. Jones Blvd, Las Vegas, NV 89107
Email: support@americangrillsupply.com
Phone: +1 818 245 8510

Business Hours:
Mon–Fri: 9 AM – 6 PM
Sat–Sun: 10 AM – 6 PM (Sales Only)