Last Updated: February 6, 2026
Welcome to American Grill Supply (“American Grill Supply,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, and related services, content, and tools (collectively, the “Services”).
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to offer products and services to you.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
SECTION 1 — ACCESS, ELIGIBILITY & ACCOUNT
By using the Services, you represent that you are the age of majority in your state/province of residence (or that you have permission from a parent/guardian if required by law).
You may be asked to provide information such as your name, email address, billing details, payment method, shipping address, and phone number. You agree that all information you provide is accurate, current, and complete, and you will update it as needed.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You may not sell, transfer, or assign your account to another person.
SECTION 2 — PRODUCTS & INFORMATION
We work to display product information accurately. However:
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Product images are for illustration; colors and appearance may vary depending on your screen and device settings.
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Product specifications, included components, and availability may change without notice.
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We do not guarantee that a product’s appearance or performance will meet your expectations.
We reserve the right to update product listings, correct errors, and discontinue items at any time.
SECTION 3 — ORDERS, ACCEPTANCE & CANCELLATIONS
When you place an order, you are making an offer to purchase. We may accept or decline an order in our discretion, including for reasons such as suspected fraud, inaccurate pricing, inventory issues, or shipping limitations.
An order is not confirmed until:
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payment is successfully processed, and
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you receive an order confirmation or shipping confirmation from us.
Cancellations/changes: After an order is submitted, we may not be able to cancel or modify it once processing begins. If we cancel or change an order, we will attempt to notify you using the contact details provided at checkout.
All returns and refunds are handled according to our Return & Refund Policy.
You confirm your purchase is for personal use or legitimate business use, and not for unlawful resale, export, or other prohibited activity.
SECTION 4 — PRICING, TAXES & BILLING
Prices, promotions, and availability may change without notice. The price charged will be the price shown at checkout at the time you place your order.
Unless stated otherwise, prices may not include:
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sales tax (where applicable),
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shipping or freight charges,
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handling or special delivery services,
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customs or import fees (if applicable).
You agree to provide valid and accurate payment information and authorize us (or our payment processors) to charge your payment method for the total shown at checkout.
SECTION 5 — SHIPPING & DELIVERY
Shipping and delivery timelines are estimates and are not guaranteed. Delays may occur due to carriers, weather, supply chain events, peak seasons, or other circumstances outside our control.
Risk of loss and title for products typically pass to you once the order is transferred to the carrier (unless otherwise required by applicable law).
For larger items, delivery may occur via freight. Additional delivery requirements may apply. Please review our Shipping & Delivery Policy.
SECTION 6 — INTELLECTUAL PROPERTY
All content included in the Services—such as text, images, graphics, logos, designs, product data, videos, and site layout—is owned by or licensed to American Grill Supply and is protected by intellectual property laws.
You may use the Services for personal, non-commercial shopping purposes only. You may not reproduce, copy, distribute, modify, publish, or exploit any part of the Services without our prior written permission.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools or services. We do not control those tools and provide access “as is” and “as available.” Your use of third-party tools is at your own risk and subject to the provider’s terms.
SECTION 8 — THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for third-party content, policies, or practices. If you access third-party sites, you do so at your own risk.
SECTION 9 — SHOPIFY PLATFORM NOTICE
Our store is powered by Shopify. Purchases made through our store are transactions between you and American Grill Supply, not Shopify. To the extent permitted by law, you acknowledge Shopify is not responsible for your purchase, products, or disputes arising from transactions with us.
SECTION 10 — PRIVACY
Your use of the Services is subject to our Privacy Policy. Because our store is hosted on Shopify, Shopify may process certain information as described in Shopify’s policies and as necessary to provide the platform.
SECTION 11 — FEEDBACK & REVIEWS
If you submit reviews, comments, suggestions, or other content (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, publish, and display that Feedback for business purposes (such as marketing, improving service, or customer support), to the extent permitted by law.
You agree your Feedback will not be unlawful, misleading, defamatory, infringing, or contain malware.
SECTION 12 — ERRORS & CORRECTIONS
We may correct typographical errors, inaccuracies, or omissions relating to product details, pricing, promotions, shipping, availability, and other information, and may update or cancel orders if needed.
SECTION 13 — PROHIBITED USES
You agree not to use the Services:
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for unlawful purposes,
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to violate any laws or regulations,
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to infringe intellectual property rights,
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to transmit malware, spam, or harmful code,
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to scrape or harvest data without permission,
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to interfere with the security or operation of the Services,
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to impersonate others or provide false information.
We may suspend or terminate access if we believe you violated these Terms.
SECTION 14 — TERMINATION
We may terminate or restrict access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms or used the Services unlawfully.
SECTION 15 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services and products offered through the Services are provided “as is” and “as available.” We do not guarantee uninterrupted access, error-free operation, or that the Services will meet your specific requirements.
Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, American Grill Supply and its owners, employees, partners, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or loss of data, arising out of your use of the Services or purchase of products.
Our total liability for any claim will not exceed the amount you paid for the product or service giving rise to the claim, except where prohibited by law.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless American Grill Supply from claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from your violation of these Terms, misuse of the Services, or infringement of any rights of another party.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
SECTION 19 — ENTIRE AGREEMENT
These Terms, along with policies referenced here (including our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy), constitute the entire agreement between you and American Grill Supply regarding the Services.
SECTION 20 — ASSIGNMENT
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, sale of assets, or by operation of law.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles. You agree that disputes will be brought in the state or federal courts located in Clark County, Nevada, unless applicable law requires otherwise.
SECTION 22 — HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 23 — CHANGES TO THESE TERMS
We may update these Terms from time to time by posting a revised version on this page and updating the “Last Updated” date. Your continued use of the Services after changes are posted means you accept the updated Terms.
CONTACT INFORMATION
American Grill Supply
Address: 304 S. Jones Blvd, Las Vegas, NV 89107
Call: +1 818 245 8510
Email: support@americangrillsupply.com
Business Hours:
Mon–Fri: 9 AM – 6 PM
Sat–Sun: 10 AM – 6 PM (Sales Only)