Last updated: February 6, 2026
American Grill Supply (“we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a reliable shopping experience. Our store is hosted on Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy regarding personal information, this Privacy Policy controls.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1) Personal Information We Collect
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include data that has been anonymized or de-identified.
Depending on how you interact with the Services (and as permitted or required by law), we may collect the following categories:
Contact details
Name, email address, phone number, billing address, shipping address.
Payment and transaction details
Payment method details, purchase history, order and refund information, and payment confirmations. Note: Payment processing is handled by secure payment providers; we do not store full payment card numbers.
Account information (if you create an account)
Username, password, preferences, and settings.
Customer support and communications
Information you provide when contacting us (messages, emails, call notes, and related details).
Device and technical data
IP address, device identifiers, browser type, network information, and related technical data.
Usage data
How you browse and interact with the Services, including pages viewed, products viewed, cart activity, and search queries.
2) Sources of Personal Information
We may collect personal information from:
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You directly, when you place an order, create an account, subscribe, or contact us.
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Automatically, through cookies and similar technologies when you use the Services.
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Service providers, who help us operate our business (payment processors, shipping carriers, analytics, customer support, etc.).
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Partners and third parties, where permitted (for example, advertising partners or fraud-prevention providers).
3) How We Use Your Personal Information
We may use personal information to:
Provide and operate the Services
Process orders and payments, fulfill shipments, manage returns/refunds, verify transactions, and provide customer support.
Improve and personalize your experience
Remember preferences, improve site performance, recommend products, and enhance usability.
Communicate with you
Send order updates, shipping notifications, account notices, and respond to inquiries.
Marketing and promotions (where allowed)
Send promotional emails or messages if you opt in, and show advertisements that may be relevant to you. You can opt out at any time.
Security and fraud prevention
Detect and prevent fraudulent, illegal, or harmful activity and protect our Services and customers.
Legal and compliance
Comply with applicable laws, respond to lawful requests, and enforce our policies.
4) How We Disclose Personal Information
We may disclose personal information when necessary to operate our Services, including:
Service providers
Such as Shopify, payment processors, shipping carriers, analytics providers, customer support tools, and cloud services.
Marketing and advertising partners
To help deliver ads and measure performance, where permitted by law and subject to your choices.
Legal reasons
To comply with legal obligations, respond to lawful requests (like subpoenas), protect our rights, and prevent fraud.
Business transactions
If we are involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.
5) Shopify Platform Notice
Our store is hosted on Shopify. Shopify collects and processes certain information about your access to and use of the Services to provide and improve the Shopify platform. Information you submit through the Services may be processed by Shopify and may be transferred and stored in countries outside of where you live.
To learn more about how Shopify handles personal information, you can review Shopify’s privacy resources available through the Shopify platform.
6) Cookies and Similar Technologies
We use cookies and similar technologies to:
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operate and secure the site,
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remember preferences,
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analyze traffic and performance,
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support marketing and advertising (where allowed).
You can control cookies through your browser settings. Some features of the Services may not function properly if cookies are disabled.
7) Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those third parties. Please review their policies before sharing information with them.
8) Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us personal information, contact us and we will take appropriate steps to address it.
9) Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to:
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provide the Services,
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maintain records,
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comply with legal obligations,
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resolve disputes,
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enforce agreements.
10) Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, such as:
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Access to your personal information
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Correction of inaccurate information
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Deletion (subject to legal and operational requirements)
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Portability (in certain cases)
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Opt-out of marketing emails (via unsubscribe link)
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Opt-out of targeted advertising where applicable
To exercise your rights, contact us using the details below. We may need to verify your identity before fulfilling certain requests, as permitted or required by law.
11) International Transfers
We may store and process your personal information in the United States or other countries where Shopify and our service providers operate. Where required, we rely on appropriate legal mechanisms for international transfers.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated version on this page and revise the “Last updated” date.
Contact Information
Website name : American Grill Supply
Company name : Vista Grill
Business Registration Number : 2025-001799320
Hours: Monday – Friday, 9:00 AM – 6:00 PM
Timezone: Eastern Standard Time (GMT -05:00)
Address:
304 S Jones Blvd #6052
Las Vegas, NV 89107
United States
Phone: +1 (818) 245-8510
Email: support@americangrillsupply.com