Kokomo Grills Bali 7 Ft 6-Inch BBQ Island with Backsplash and 32-Inch Gas Grill
Regular price
$7,079.40
Couldn't load pickup availability
Fast Delivery
Secure Checkout
Easy Returns (30 Days)+
Got questions?
Feel free to get in touch
Ask an expert!
Kokomo Grills Bali Grill Island
Key Features
Shipping & Delivery Policy
Effective Date: April 28, 2026
This Shipping & Delivery Policy explains where we ship, how orders are processed, delivery timelines, and what to do if an issue occurs with your order.
1) Shipping Areas
We currently ship within the 48 contiguous United States and Washington, DC.
We do not ship to:
-
P.O. Boxes
-
Alaska, Hawaii
-
U.S. territories and islands
2) Free Shipping
We offer free standard shipping on all orders within our shipping area.
Any additional charges (if applicable for special delivery conditions) will always be clearly communicated before your order is finalized.
3) Shipping Methods
Shipping method depends on the product:
-
Small & standard items: USPS, UPS, or FedEx
-
Large / heavy items: Freight carriers (curbside delivery)
We select the most appropriate carrier to ensure safe and efficient delivery.
4) Order Processing
Orders placed:
-
Before 4:00 PM (Mon–Fri): processed same business day (in most cases)
-
After cutoff / weekends / holidays: processed next business day
5) Handling Time
-
Processing time: 3–5 business days
-
Some items may require additional time (e.g., backorders)
Customers receive confirmation and tracking updates by email once the order is shipped.
6) Delivery Time
-
Estimated transit time: 7–16 business days
-
Estimated total delivery time: 10–21 business days
Delivery times may vary depending on location, carrier schedules, and product availability.
7) Freight Delivery (Curbside)
For large items:
-
Delivery is curbside only
-
The carrier will contact you to schedule delivery
-
Customers should arrange assistance for moving heavy items
8) Special Delivery Conditions
If your location requires special handling (remote or limited access), we will contact you before shipping with available options, including approval of any additional cost or order cancellation.
9) Delivery Inspection
Please inspect your order upon delivery:
-
Check for visible damage
-
Confirm all items are received
If damage is visible:
-
Note it on the delivery receipt
-
Contact us immediately at support@americangrillsupply.com
10) After Delivery
Please inspect your items shortly after delivery.
If there is any issue (damage, defect, or missing item), contact us within 5 business days so we can assist you quickly.
We will work with you and the carrier to provide an appropriate resolution, which may include replacement parts, exchange, or refund when applicable.
11) Missing or Damaged Items
If an issue is reported within the required timeframe:
-
We will review the case with the carrier or supplier
-
Solutions may include replacement, repair assistance, or refund depending on the situation
12) Delivered Packages
If a package is marked as delivered but cannot be located, please contact us.
We will assist you in working with the carrier to investigate and resolve the issue where possible.
Contact Us
American Grill Supply
304 S Jones Blvd #6052
Las Vegas, NV 89107, United States
📞 +1 (818) 245-8510
📧 support@americangrillsupply.com
Hours: Monday–Friday, 9:00 AM – 6:00 PM (Eastern Time)
Effective Date: April 28, 2026
At American Grill Supply, many products are covered by a manufacturer’s warranty. In some cases, a supplier warranty may also apply depending on the product. Warranty terms vary by brand and item, so customers should review the product page carefully or contact us before purchase for help finding the correct warranty information.
1) Warranty Coverage
Warranty coverage depends on the specific product and brand. Some products may include limited warranties on parts or components, while other items may have different coverage periods or no warranty coverage.
When available, warranty details are shown on the product page. If the warranty is not listed, please contact us before placing your order.
2) Who Provides the Warranty
In most cases, the warranty is provided by the manufacturer. In some cases, a supplier warranty may apply.
American Grill Supply acts as the retailer and can help you understand the available warranty process, but the final decision on approval, repair, replacement, or parts support is made by the manufacturer or supplier according to their warranty terms.
3) What Warranties Usually Cover
Coverage varies by brand, but many warranties may cover defects in materials or workmanship. Some warranties may also cover specific parts or components for a limited time.
Warranties usually do not cover:
-
Normal wear and tear
-
Cosmetic issues from normal use
-
Damage caused by improper installation
-
Misuse, neglect, accidents, or unauthorized modifications
-
Non-approved replacement parts or accessories
-
Commercial use when the product is intended for residential use only
4) How to Request Warranty Support
To request warranty support, please contact us with your order details and a clear description of the issue.
Email: support@americangrillsupply.com
Phone: +1 (818) 245-8510
Please include:
-
Order number and purchase date
-
Product name and model number, if available
-
Photos or video of the issue
-
A brief description of the problem
After review, we will help guide you to the correct manufacturer or supplier warranty process, or submit the claim if required.
Important: Do not return any product without written authorization.
5) Costs and Responsibilities
If a warranty claim is approved, the manufacturer or supplier will cover the parts or repair support that their warranty terms allow.
Customers may still be responsible for costs not covered by the warranty, such as:
-
Shipping costs not included in the warranty
-
Labor not covered by the manufacturer
-
Services outside the warranty terms
6) Limitations
Warranty coverage is generally non-transferable and applies to the original purchaser only. Manufacturer or supplier warranty terms always control.
American Grill Supply does not provide an independent warranty beyond the warranty offered by the manufacturer or supplier.
Contact Information
Hours: Monday – Friday: 9:00 AM – 6:00 PM
Timezone:(GMT-05:00) Eastern Standard Time (New York)
Business Address : 304 S Jones Blvd #6052 Las Vegas, NV 89107 United States
Call : +1 (818) 245-8510
Email : support@americangrillsupply.com